Frequently Asked Questions
How do I sign up for a meal plan?
To purchase a meal plan, stop by Earhart's Dining Hall, room 103 or contact Embry-Riddle Dining Services at (928)-777-6939. You can also go to the Housing Application under the Housing Tab on the ERNIE website; CLICK HERE.
What is a meal transfer?
Meal transfers allow those on the all access plan to be able to dine at WOW Cafe, Scholars Cafe, Rocket Deli and Salads, Eagle's Café, Amelia's and Turbo. The 7 day all access plan has 14 transfers per week.
Why can't I use my all access plan to swipe my friends in?
The all access plan is assigned only to the person on the ID card. If you wanted to purchase a meal for a friend you may use the dining dollars associated with which ever plan you have.
Can I take food out of the dining hall?
We have designed a to go program in Earhart's for those on the run. You are limited to one to go box per day. Please ask the cashier when you enter and you will receive your to go box. You may not sit in the dining hall and eat and then bring food out.
What happens to unused meals and dining dollars at the end of the semester?
All unused meal and dining dollars expire at the end of the semester. Please make sure you know where your balance is so you utilize the full amount of your meal plan.
How do I make a change to my meal plan?
Upgrading your meal plan can be done at any time during the semester. Please note that downgrading or cancelling your meal plan must be done 10 days after the first day of classes for the current semester. Mandatory meal plans cannot be cancelled (All Access Meal Plan). If you would like to upgrade your meal plan or make a change to the plan you have already selected, contact Embry-Riddle Dining Services at (928)-777-6939.
What do I do if I lose my ID?
You will need to go to the Eagle Card office to have your card replaced.
Where can I eat with my meal plan?
There are 10 places you can use your plan at: Earhart’s Dining Hall(swipes or dining dollars), WOW Café (Transfers, block swipes, or dining dollars), Scholars Café (Transfers, block swipes, or dining dollars), Simply To Go (Dining dollars),Eagles Cafe at the flight line (Transfers, block swipes, or dining dollars), the Rocket Deli and Salads (Transfers, block swipes, or dining dollars), Turbo, Aero Food Carts (Transfers, block swipes, or dining dollars).
I am sensitive to certain foods and on a special diet. What are my options?
Speak with a manager or the Executive Chef to best find what your options are. We are willing to work one on one with any individual who has specific dining needs. We will help you navigate through the different stations to find what you can have as well as prepare specific items you may need to accommodate you.
If I have a suggestion or complaint, what should I do?
We love to have your feedback. Please feel free to talk with any of our managers at any time. You can also fill out a comment card in any of our dining facilities, send an online comment through our dining website, or through our Everyday. We would also love to have you join our Dining Committee and share your ideas there.